Everyone should be able to use websites and apps properly.
This should be the case for all people.
For example, this also applies to
That is why websites and apps should be accessible.
This text explains:
What is an accessibility declaration?
And where can you complain
From September 23, 2020, the following must apply:
Public authorities need a declaration on accessibility for their websites and apps.
This is stated in EU Directive 2016/2102.
EU directives apply to all countries in the EU.
Countries must turn the directives into their own laws and regulations.
In Germany, the regulation is called BITV 2.0.
Bremen must also comply with this regulation.
Public authorities work for the administration of a federal state or the federal government.
Examples of public authorities are
The tax office, for example, is a public authority.
Public authorities are also institutions
that receive almost all of their money from the state.
For example:
A supermarket, for example, is not a public institution.
The accessibility declaration is a text.
The text is
However, we will only refer to them as websites here.
The accessibility declaration states:
Experts can check this.
The public authority can also check this itself.
Then a list of the barriers is included in the statement.
Then a list of the exceptions is included in the declaration.
Important:
The public authority do not decide on the exceptions itself.
There are strict rules for exceptions.
Important:
The date must not be more than one year ago.
Public authorities must check every year:
How accessible is our website?
And then they must renew the accessibility declaration.
You want to use the website.
But you can’t
because there are still obstacles?
Then you can complain.
The accessibility declaration tells you
where you can complain.
For example:
You can complain about barriers on
this website here:
E-Mail: marketing@digitalhubindustry.de
You can complain about the following issues:
And these barriers are not mentioned in the accessibility declaration.
but the information is not accessible.
For example:
Your computer cannot read an important PDF file aloud.
The public authority has 2 weeks
to give you an answer.
Does the response take longer than two weeks?
Or does the response not help you?
Then you can complain to this office:
Central Office for Accessible Information Technology
Am Markt 20
28195 Bremen
Phone: 0421 361 181 87
Email: office@lbb.bremen.de
The central office will review your complaint.
The central office will then talk to the public authority.
And the central office will give the public authority a deadline.
The obstacles must be removed by this date.
What if the public authority does not meet the deadline?
Then an arbitration board will deal with the dispute.
Important:
You do not have to pay anything:
This text provides information about the accessibility declaration.
Because everyone should know
what rights they have.
Do you use websites or apps from a public authority?
But are there problems with accessibility?
Then read the accessibility declaration
on the website or in the app.
The declaration contains information on where you can file a complaint.
You must first file a complaint with the public authority.
Only then can the central office help you.
Here you will find the accessibility declaration for this website.
Hinterlassen Sie uns Ihre Kontaktinformationen, und wir melden uns mit allen Details, wie Sie Teil dieses Events werden können.
